Incidents | US Digital Response Elections Incidents reported on status page for US Digital Response Elections https://status.pollwork.us/ https://d1lppblt9t2x15.cloudfront.net/logos/0bede0719ac424ac8877ff81e1b7ccfe.png Incidents | US Digital Response Elections https://status.pollwork.us/ en System maintenance https://status.pollwork.us/incident/911431 Fri, 05 Jun 2026 03:00:00 -0000 https://status.pollwork.us/incident/911431#3d68f752a142e0b202c466886f43a6112d23c98bbc48edc595aadf027abc9653 USDR is performing some maintenance on our legacy messaging platform. We do not expect any downtime during this maintenance window. Worker pool recovered https://status.pollwork.us/ Mon, 01 Jun 2026 19:01:42 +0000 https://status.pollwork.us/#012a6087d182a994bdf8f4bf52c6c0f2568c7a90f1b028c6fbba6ddaae5004bb Worker pool recovered Worker pool went down https://status.pollwork.us/ Mon, 01 Jun 2026 17:52:25 +0000 https://status.pollwork.us/#012a6087d182a994bdf8f4bf52c6c0f2568c7a90f1b028c6fbba6ddaae5004bb Worker pool went down Worker pool recovered https://status.pollwork.us/ Fri, 29 May 2026 00:01:32 +0000 https://status.pollwork.us/#b9f90d6c5cde8b60bfc6f3b9e126302fe00cde283ad299944a8d0b3bbdd133c5 Worker pool recovered Worker pool went down https://status.pollwork.us/ Thu, 28 May 2026 22:11:07 +0000 https://status.pollwork.us/#b9f90d6c5cde8b60bfc6f3b9e126302fe00cde283ad299944a8d0b3bbdd133c5 Worker pool went down Worker pool recovered https://status.pollwork.us/ Thu, 21 May 2026 14:05:56 +0000 https://status.pollwork.us/#7eb6172788a99f6abbbec5ab692bd4cced4bb8001d2187259b152536fa10de78 Worker pool recovered Worker pool went down https://status.pollwork.us/ Thu, 21 May 2026 14:05:11 +0000 https://status.pollwork.us/#7eb6172788a99f6abbbec5ab692bd4cced4bb8001d2187259b152536fa10de78 Worker pool went down Worker pool recovered https://status.pollwork.us/ Mon, 18 May 2026 21:35:55 +0000 https://status.pollwork.us/#2aeb938d48491b89b3f2e9fc3ebd07e36855116d354a8e04fc2c22a6ad76ae1e Worker pool recovered Worker pool went down https://status.pollwork.us/ Mon, 18 May 2026 21:35:54 +0000 https://status.pollwork.us/#2aeb938d48491b89b3f2e9fc3ebd07e36855116d354a8e04fc2c22a6ad76ae1e Worker pool went down Job Queue Platform load recovered https://status.pollwork.us/ Fri, 08 May 2026 03:02:54 +0000 https://status.pollwork.us/#c859655ab891c86809bda4232de138598047794ca88643e0d78fc8dc66905c86 Job Queue Platform load recovered Job Queue Platform load went down https://status.pollwork.us/ Fri, 08 May 2026 02:53:21 +0000 https://status.pollwork.us/#c859655ab891c86809bda4232de138598047794ca88643e0d78fc8dc66905c86 Job Queue Platform load went down Worker pool recovered https://status.pollwork.us/ Tue, 05 May 2026 20:51:11 +0000 https://status.pollwork.us/#d6bbe23af826c2e9de7292cbbe7a635a1ff330dec4469c51d389d5edda09dacb Worker pool recovered Worker pool went down https://status.pollwork.us/ Tue, 05 May 2026 20:50:57 +0000 https://status.pollwork.us/#d6bbe23af826c2e9de7292cbbe7a635a1ff330dec4469c51d389d5edda09dacb Worker pool went down Worker pool recovered https://status.pollwork.us/ Thu, 23 Apr 2026 22:11:17 +0000 https://status.pollwork.us/#f454d08277ea706d5405c9d9e70991d84f7279d043015167d87a87b1d5d71138 Worker pool recovered Worker pool went down https://status.pollwork.us/ Thu, 23 Apr 2026 22:11:08 +0000 https://status.pollwork.us/#f454d08277ea706d5405c9d9e70991d84f7279d043015167d87a87b1d5d71138 Worker pool went down Email and text messaging maintenance https://status.pollwork.us/incident/755514 Wed, 05 Nov 2025 13:30:50 -0000 https://status.pollwork.us/incident/755514#716fe5f64bf9e2954cc5346905d0bfc9e8a69dd0027e6e2c5c03281172b6a710 We will be performing network maintenance on our new email and text messaging service. We do not expect any downtime for partners. Text Messaging is slow https://status.pollwork.us/incident/757919 Tue, 04 Nov 2025 20:30:00 -0000 https://status.pollwork.us/incident/757919#e664a61c4ac9a97d2d3d159e7308a85f2b2dcf13ec35e2d649dcb2e25b9bae7b Twilio has resolved the issue. We will continue to monitor. Text Messaging is slow https://status.pollwork.us/incident/757919 Tue, 04 Nov 2025 18:37:00 -0000 https://status.pollwork.us/incident/757919#e3b221fc5cb60f9e664707d0680eb38b43c184f2a6bb163fcba1042e54ba3df9 Twilio has found the issue and is implementing a fix. Text Messaging is slow https://status.pollwork.us/incident/757919 Tue, 04 Nov 2025 17:44:00 -0000 https://status.pollwork.us/incident/757919#f8c107f81b00d12ef991d359275ec6483ecfce94d022bd416716eb0a8b9ac51b We are aware of [disruptions with Twilio](https://status.twilio.com/) that is affecting some or all of our election partner's text messaging delivery. We are monitoring the issue closely. Email and text messaging maintenance https://status.pollwork.us/incident/749990 Wed, 29 Oct 2025 12:30:32 -0000 https://status.pollwork.us/incident/749990#d9a3828187cbd83751b305ae55c6a6d09827da1c0d5377bb3b53dd1c4aadd020 We will be doing maintenance on our email and text messaging service for a small number of partners. We do not expect any disruption of these services during this time. Airtable will not be affected by this maintenance. Monitoring system offline https://status.pollwork.us/incident/710654 Thu, 21 Aug 2025 17:33:00 -0000 https://status.pollwork.us/incident/710654#58d39b8429ec4b139e3a19c532dcd973ebc781c51335324c565ba932d0d8c32f Due to a networking issue in an online provider Cloudflare, our monitoring webpage is not able to access some systems and is showing them as offline. We have confirmed that email, text messaging, and other systems are working normally, an the issue is just affecting our status page. At around 11:45 am Pacific Time the issue was resolved. Job Queue backend maintenance https://status.pollwork.us/incident/419436 Thu, 29 Aug 2024 04:00:00 -0000 https://status.pollwork.us/incident/419436#8480c0d279bbc18b872824ff0779aceabf38c61803865368b101d944baa3c8be We will be performing a routine upgrade to our Job Queue services. This should not impact data, partners, or election workers Email system updates https://status.pollwork.us/incident/342521 Tue, 19 Mar 2024 03:30:00 -0000 https://status.pollwork.us/incident/342521#e760a893e19d7598e76f631071f9b9af47f59a05ab59db77cb47201a562a4735 We are changing our default email provider. There is no expected downtime our outage during this maintenance period. Postmark Email Delivery testing https://status.pollwork.us/incident/284457 Wed, 15 Nov 2023 15:00:00 -0000 https://status.pollwork.us/incident/284457#1672d43d478e186ff092b386fb8679660c57c36f56342a9bf7b1cc261426823a One of our email delivery partners, Postmark, has [scheduled a period where malformed requests for sending email will be blocked for two hours](https://status.postmarkapp.com/notices/kvzk8ux3p2jwzzlb-changes-to-email-api-validation-blackout-periods-planned-for-november-15th). We will be testing an monitoring email delivery during this time. We do not expect this blackout period to affect email delivery, but will be actively monitoring and testing email delivery during this time Airtable Extension Deploy https://status.pollwork.us/incident/240251 Fri, 04 Aug 2023 02:30:00 -0000 https://status.pollwork.us/incident/240251#39ef4de13d9a8a399e67039d57ed5cd2686005d419452a402e525e5f26f00b29 Maintenance completed Airtable Extension Deploy https://status.pollwork.us/incident/240251 Fri, 04 Aug 2023 01:00:00 -0000 https://status.pollwork.us/incident/240251#ba61e748205297b02d2630aa9a516cd89656ae7e4974cbe15abb7d9b93ad3d05 We are upgrading the custom Airtable Extension deploy tool. New extensions will not be able to be deployed during the maintenance. Existing or past extensions will still continue to work in Airtable.